EHRD 625 - Organizational Development & Performance In HRD

EHRD 625 - Organizational Development & Performance In HRD


EHRD 625 focused on organizational diagnosis, systems-level intervention design, and performance improvement through evidence-based organizational development practices. The course emphasized data-driven analysis, stakeholder collaboration, and structured change implementation using established OD frameworks. Through a semester-long consulting engagement, I applied OD theory directly within a real organizational setting.

Organizational Consulting Project

Ameritex Machine & Fab, LLC – Safety Culture Intervention

Scope & Methodology:

This consulting engagement included:

  • Development of a formal consulting agreement and confidentiality protocol

  • Organizational diagnosis through surveys and structured interviews

  • Qualitative and quantitative data analysis

  • Application of Kotter’s Change Model

  • Design of a structured evaluation plan

  • Executive-level presentation of findings and recommendations

Intervention Design – SafetyFirst Initiative:

As part of a graduate-level consulting team, I served as the primary liaison between our client, Ameritex Machine & Fab, LLC, and the university consulting group. The purpose of this engagement was to evaluate the effectiveness of the Safety Department’s training, compliance systems, and reporting culture during a period of rapid organizational growth.

The project included organizational diagnosis through employee surveys, leadership interviews, internal document review, and benchmarking against OSHA and regulatory standards. Using Kotter’s Eight-Step Change Model as the guiding framework, our team developed a comprehensive intervention plan designed to improve safety compliance, strengthen transparency, and establish a sustainable safety culture.

Key Findings:

Major themes identified included:

  • Inconsistent PPE compliance

  • Fear-based reporting culture due to the bonus structure

  • Lack of psychological safety in incident reporting

  • Perceived disconnect between frontline workers and leadership

These findings highlighted the need for cultural intervention rather than simply procedural enforcement.

The proposed SafetyFirst Initiative included:

  • A company-wide Safety Forum to establish urgency

  • Formation of a SafetyFirst Team to serve as change champions

  • Revised incentive structures to encourage reporting transparency

  • Targeted retraining and coaching

  • Short-term milestone celebrations

  • Long-term cultural integration strategies

Evaluation Plan:

The intervention included a structured evaluation plan with:

  • Quantitative tracking of safety violations

  • Training completion metrics

  • Anonymous employee surveys

  • Focus group analysis

  • Annual cultural reassessment

Success indicators included measurable reductions in violations, increased reporting transparency, and improved employee perception of psychological safety.

Professional Reflection

EHRD 625 fundamentally changed how I view organizational problems. Prior to this course, I often saw performance challenges as isolated behavioral issues. Through structured diagnosis and systems analysis, I learned that most organizational problems are systemic, rooted in incentives, culture, leadership behavior, and communication patterns.

Serving as the primary liaison for this consulting engagement strengthened my ability to:

  • Navigate stakeholder relationships

  • Balance confidentiality with transparency

  • Design structured interventions

  • Apply OD theory in real time

  • Think beyond short-term fixes toward sustainable cultural change

This experience reinforced my belief that organizational development requires both analytical rigor and emotional intelligence. Sustainable change must address systems and human dynamics simultaneously.